Please complete the following fields to log a service call. We will reply to your email within 24 hours (ex. public holidays & weekends).

This online service facility is only available for products that have been manufactured and installed by Securelux.

A call-out fee will be charged for service calls not covered under our workmanship warranty. Individual products will have manufacturers’ warranties and our involvement in supporting these claims may result in a call-out fee.

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  • Please indicate which product you are having a problem with:

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