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4.9
Based on 272 reviews
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Troy Ellerman
2 weeks ago
Michael, Chris, Claire, Melody and owner Craig, were outstanding and responsive with their excellent service and product knowledge. We had an extremely tight deadline and they went above and beyond with achieving this. They were meticulous and tidy with their install. After a long day of installation, Chris and Michael made time to explain the products and answers questions. Could not rate highly enough.
Aaron Carroll
2 weeks ago
We’re so glad we chose Securelux for our Crimsafe security screens and doors, as well as our plantation shutters. From start to finish, the entire experience was excellent.
From the initial consultation through to measuring, quoting and installation, the team was professional, knowledgeable and genuinely focused on delivering a quality result. The consultant took the time to listen to what we wanted, offered thoughtful recommendations and set clear and realistic expectations around manufacturing and installation timeframes. Communication throughout the whole process was excellent, and we always knew what to expect.
A special mention to Michael, our installer. His workmanship and attention to detail were outstanding, and his positive, friendly attitude made the installation process a pleasure. The finished result looks fantastic and the quality is exactly what we were hoping for.
Please pass on our appreciation to the entire Securelux team. Everyone involved contributed to such a positive experience, and the level of service and professionalism throughout really stood out.
We couldn’t be happier with our Crimsafe screens, security doors and plantation shutters, and would happily recommend Securelux to anyone looking for quality products, excellent workmanship and genuinely great service.
JULIE BROWN
2 weeks ago
Couldn’t have been a better experience from my first contact to the measure up for quoting then the measurements done for the crimesafe doors and window screen and finally the installation by the friendliest guys imaginable. It was handled professionally quickly and all mess cleaned up before they left. I would recommend this company without hesitation. Julie
Laura D
3 weeks ago
We have used Securelux twice now and they are so lovely to deal with.
The products are amazing, very high quality.
And the whole process is super smooth and easy!
Noel Niddrie
4 weeks ago
We bought security doors 5 years ago and had them back again. Their service and helpfulness is why I return.
J Pai
2 months ago
We purchased a new home that had previously been rented out by the former owner. Initially, we planned to replace the front door locks, but since we will also be running a studio from the property, security became an even greater priority. After comparing several companies, we found that Securelux offered the best combination of professional service, friendly communication, and reasonable pricing, so we decided to choose them.
Because we were renovating the house, there was about a two-month delay before we were ready to install the new security screens. Throughout that time, the Securelux team was incredibly patient and flexible, waiting until we were ready and accommodating our preferred installation date.
On the day of installation, the team was professional, efficient, and took the time to carefully explain how to correctly lock and operate the security doors and windows. We really appreciated their attention to detail and excellent customer service.
Overall, we are very happy with both the product and the service, and we would highly recommend Securelux to anyone looking for high-quality security screens.
David H
3 months ago
The experience with Securelux has been great from start to finish.
The installation process was smooth and efficient and the product is of high quality.
Michael and Adrian were great to deal with and answered all our questions.
Can highly recommend Securelux.
Michele Mullen
5 months ago
Amazing product and service.
We recently had a new front door installed and crimesafe door. So happy with the product and look. Michael fully explained all aspects on best way to use. So helpful. Will be using again and highly recommend
Vesna Kovac
5 months ago
Such a beautiful experience for second time with Securelux. I done have house door and window year ago and today the other half of the house. What they promised they delivered. Everything on time. Michael who installed both times lovely and helpful. Showing me everything what’s done and how to use. Everything vacuumed and clean. Such a wonderful people and business. Hardly recommend to everyone who is looking to install security screens. Vesna from Victoria point
Norman
6 months ago
Very impressed with our Crimsafe Ultimate door. Wonderful service by the team, always courteous. The two installers Michael and Rupinder did an excellent job installing and explaining how everything works. Thanks guys
Gazza Hoek
6 months ago
Professional installation. Screen door fits perfectly and looks great. Installer was on time, very polite and spent time explaining the locking system. Great experience.
Ellie Morrison
6 months ago
We had a great experience getting a new screen door fit by these guys, would highly recommend. Excellent customer service throughout the process and Michael went the extra step to kindly answer all the questions of our curious toddler throughout the install.
Tom Crick
6 months ago
I recently had a Crimsafe doors installed and couldn’t be happier with the result. The team was extremely professional from start to finish, taking the time to ensure every detail was completed to a very high standard.
Ji Jun
7 months ago
We recently had Securelux install security screens at our property and the experience was amazing. Craig and Brad were super professional and truly went above and beyond to make sure everything was handled perfectly. It’s rare to find such great service and clear communication throughout a project. Thank you to the whole team for making this so easy for us!
shikha singh
10 months ago
We got recommended to use Securelux for Crimsafe and we couldn't be happier with Matt and the team. The service was great and they worked quickly to get the job.
Michele Travers
10 months ago
So fabulous! Just got securelux do do our home. The entire process was seamless, professional and attentive. The screens let in so much light and breeze with the added bonus of feeling confident about leaving doors and windows open. Special shout out to the Adrian who measured and the friendly fitters Brad and Phil. Incredible job, thanks all.
Wayne Reilly
11 months ago
From quote to finished product, Securelux have a slick and seamless process. The salesperson was not only very well informed on the product, but also friendly and responsive to my silly questions during the process. The team that fitted the product were true pros, highly skilled, knowledgeable and efficient.
The other thing that struck me was that they too were extremely friendly, happy and courteous. They were very accomodating in answering questions not only about the job at hand, but the potential to secure other parts of the house in the future.
I have no hesitation in recomending Securelux for all security doors and screens. They have a great product, a great bunch of people and are a very capable outfit all round.
Sarah Thomas
1 year ago
Securelux did the crimsafe on our doors 2 years ago and have now installed crimsafe on our windows. The process was straightforward from start to finish. They were even able to install the screens ahead of schedule! Michael did our installation and he was friendly and professional, also making adjustments to the previously installed doors so that they continued to operate smoothly. Thank you to the whole team!
John Picoto
1 year ago
We’re happy with the installation of security doors around our home and the prompt proactive support offered. Thanks again Brad.
Mark McGregor
1 year ago
Worth the cost for peace of mind and safety. Very professional and friendly service and always on time.
Jared Blessman
1 year ago
Excellent experience from start to finish. Easy process, good communication and the end result is absolutely exceptional.
Tessa
1 year ago
So happy with our Crimsafe security doors that we got installed! From start to finish Secureluxe were awesome.
Michael from sales who came out to quote up our job was very friendly, helpful and knowledge and helped us decide on door colours to suit our frames.
Perrie from head office is very friendly, efficient and had great communication with me throughout and was always a delight to deal with over the phone.
The man who installed the our security doors (unsure of his name) was also very nice and treated the house with great care and locked up and put everything back in its place when he finished up which we appreciate.
Ours doors are amazing quality and look great and give us that extra bit of security and peace of mind. Great for cooling the house down too! The turnaround time from quote-installation was very quick - about a month. Should we need more windows or doors done we will be sure to go to Sexurelux again 🙂
Carmela Prostamo
1 year ago
Brad came today and installed all of our security screens ! He was so professional and a great guy ! He talked me through everything and showed me how to lock our new doors . The screens are so awesome and let in the view . Can not recommend these guys enough 🤗 I was looking forward to maybe seeing Brad again to do our window tinting on Monday but it will be someone else . That is ok ! We will be looking forward to them too !!
Thank you for installing the screens today Brad !!! 😃
Elisha Hodgson
1 year ago
The team at Securelux have been phenomenal! From quoting/ initial meet, the team in the office keeping us informed with our quotes and payment due dates, to the installation, they have been at the top of the game for service and professionalism. They also took the time to explain the product carefully and to tidy up after installation. We are very happy and can highly recommend!
Rachel Fahy
1 year ago
Wow, what a great experience from start to finish. The office and sales team clearly answered all my questions. Michael and Philip turn up exactly at the appointed time, with a friendly and professional attitude to install all doors, and then leave after providing a very helpful handover of information about the new products. It has made a big difference to the house. Trustworthy business. Highly recommend!
Kieren Lefevre
2 years ago
Had a really great experience with Securelux. Will definitely go through them again
Elissa HOWIESON
2 years ago
i am a returning customer initially i had only one bedroom windows and ground floor sliding doors installed as CrimSafe doors and windows are the only suitable solution for our security needs and requirement for the most aesthetic outcomes... it was a serious undertaking to have screens installed as our home has a LARGE volume of OVERSIZED windows and double sliding doors couple with our home has a broad range of window types - sliding, casement, sash and top hung awning styled aluminium frames we needed an option which allows access to the window locking systems as well surety of the safety for our family...
I cannot recommend this product more or the OUTSTANDING service provided by Securelux Security Screens and Doors... From the sales team to the fit and measure to the actual installation team they all performed beyond our expectations and because it is a family owned business they genuinely provided great service and we had the continuity of personnel on each stage of our project provided great confidence in the service...
As stated we are returning customers based on initial service quality timeframes and PRICE and now i am pleased to say we have had our entire home fitted with these high quality screens which will protect our family and has increased the value of our home by installing this quality system... thank you once again to the WHOLE TEAM ... It is 5 STAR service at a very reasonable price point
Deb Whittaker
2 years ago
Securelux provided outstanding service from start to finish! Their team was professional, helpful from the first point of contact through to the installation. The quality is excellent—strong, stylish, and built to last. Installation was seamless, and they left everything spotless. Highly recommend for Crimsafe products and service!
Simon
2 years ago
Fantastic job, the screens and doors look great and feel very secure.
Michael went above and beyond, excellent customer service, efficient installation and super friendly. Highly recommended him
Kelli Hancock
2 years ago
Really amazing company, nice people, couldn’t fault anything. We were super impressed with the amazing customer service especially after being stuffed around by other suppliers not even showing up to quote. Securelux were amazing with communication and informing us of the next step in the process. Always showed up on time and the door looks SO GOOD. Excellent quality and makes the house feel more secure while allowing breeze to come through. Thanks heaps guys.
Maricel S
2 years ago
Very efficient service from start to finish. The product was of good quality (I opted for black screen doors) & the guys who gave me quotes, measured the screen doors, & installed them were very professional. The installation guy even trained us on how to properly use the screen door locks & left no mess after completion etc. We are very happy with the overall products & service. Thank you.
Cheryl Armstrong
2 years ago
Very helpful, respectful, got the job done as it should be, explained everything! Wonderful to work with.
Dave Keightley
2 years ago
The boys from Securelux came today and installed the Crimsafe products throughout our entire home. Prompt and courteous service by the 2 technicians and 100% professional finish for the installation. The products look aesthetically fantastic and the peace of mind of the strong interlocking 3 point features has given our family confidence we made the right choice! Thanks to the fantastic team at Securelux!!
Caron McMullan
2 years ago
Had Crimsafe installed on all doors and windows.
Super impressed!
Communication was excellent from day 1.
Spot on time.
Chris knew was he was doing without question, very friendly and happy to answer questions.
Will definitely use them again in the future.
Very highly recommended team.
Johnny
2 years ago
Securelux did an outstanding job installing Crime Safe security screens at my home. The entire process was incredibly easy and hassle-free, from the initial consultation to the final installation. Everything was done to the highest standard, and the screens look fantastic. Highly recommend Securelux for anyone looking for a seamless and professional security upgrade.
Em-Kay Productions
2 years ago
5 star to this company for exceeding in every aspect of their installation of crimsafe at my home. From presentation of product to final installation the company has exceeded my expectations. Deal worth the money that I spent. Politeness in dealing with me by every employee is beyond explanation. I would wish success to them for all future projects and customer satisfaction.
Danny Spencer
2 years ago
We had a warranty service from Michael and Philip on our security doors. They were fantastic with their attention to detail, Customer Service and friendliness.
Both my wife and I remarked what a breath of fresh air to see people so good and happy in their working environment.
Congratulations Securelux you have two wonderful employees, promoting your products and services.
Danny and Dawn.
Terri-Lee Smyth
2 years ago
Cannot recommend enough. The process from start to finish was amazing and the customer support is fantastic. Installation was quick, easy and professional.
Monica Harrison
2 years ago
My experience with Securelux Security Screens has been fantastic. They were all very professional, turned up at the time they said they would. Even came early. The staff have been wonderful to deal with and went beyond my expectations. The boys even cleaned up after themselves. 20/10 Well done, keep up the great work
Anthony Kent
2 years ago
The whole team at Securelux were a pleasure to deal with, great service and friendly installers Michael and Philip did a great job. Highly recommended Securelux!!!
Chris O'Connor
2 years ago
The only team I trust to install security screens! From quote to measure to installation, the entire experience was seamless. Jay, their consultant, was incredibly friendly, as was the entire installation team. Everything was completed ahead of schedule, which was the icing on the cake. I had all doors and windows replaced with Crimsafe, and it's all perfect.
Marina
2 years ago
From the start to the ladies on the phone,to the quote,measurements,installation. All I can say this is very rare to find such a wonderful team. Recommend and will use in future 😊
Jonathan Millar
2 years ago
Just want to say initial big thanks to Barry who came to our house in Herston to measure and provide quotes in a professional and timely way. He provided thorough feedback on Crimsafe screens. After receiving one or two other quotes from other firms, I happen to call Barry who was a good sounding board as to the potential differences between quotes and the type of service and product you may/may not receive. He suggestion reading some reviews which was also beneficial in making our final decision. Some of the other quotes where a little bit less, however my confidence remained with Barry and we've now booked in and paid our deposit. I'm sure the Securelux team will back up Barry's initial great service with installation and any required follow up. Thanks again - and glad to see there is still good service people out there!.
Joshua Tan
3 years ago
Amazing service, on time and done everything they promised at great speed without compromising quality. Also really appreciate that they were flexible with the appointment times and accommodated us with our work schedule. Would definitely use them again
Thomas Brown
3 years ago
The other 5 star reviews say it all. The Securelux Gold Coast team are the only choice for security doors if you are after prompt and professional service. From the initial quoting process to the slick installation Securelux were on the ball.
Our Crimsafe door with cat door was professionally installed by Chris. Polite, efficient and just as important clean. Not a spec of dirt or metal shaving were left behind and the new door shined when he was completed.
The Crimsafe door itself is so well manufactured with three locks that activate with the locking switch. The door is solid but also feels light to use and the screen very secure but also allows light and airflow.
If you are going to invest in Crimsafe doors ensure you get them from the Securelux team.
Shenaya Hager
3 years ago
Jay and the Securelux team are just incredible. From quotes to installation to follow up calls to ensure you’re happy with your product…they go above and beyond. We love our crimsafe door! Couldn’t recommend their work enough!
Andres Czajkowski
3 years ago
Very good experience with Securelux. Had our security windows and doors installed yesterday. Excellent customer service, value for money was very good and the whole process was an enjoyable experience. The install took less than 3 hours and definitely feels secure and looks great. Would highly recommend them!
Sandra McDonald
3 years ago
Michael & Brad did an awesome job installing our security screens. Great service. Explained everything well. Lovely pair of blokes. Would happily recommend these guys. Very knowledgeable and professional. Thank you so much. We are very happy with our decision to use crimsafe. Looks awesome.
Trusted Crimsafe Security Screen Installers
Welcome to Securelux
Enhancing Your Lifestyle with Premier Security Solutions and Unparalleled Service
Securelux is a service-based business that specializes in providing security solutions to homes and businesses in Queensland’s growing South East. With over 40 years of experience, we offer security screens, windows, and doors. Our mission is to improve the overall quality of life for our clients by providing energy-efficient and comfortable living spaces. We achieve this by offering tailor-made consultations and outstanding customer service.
We are a family-owned and operated business that started in Brisbane and now serves customers from Burpengary in the north to the Gold Coast in the south. Our goal is to offer dependable security and quality solutions that improve our clients’ lifestyles.
Your Team of
Local Experts
Call 1300 11 51 51
Personalized Consultation and Solutions for Your Home and Business
At Securelux, we recognize that security and comfort are individualized concerns. Each client’s needs, expectations, and funding are distinct. We have a team of expert consultants offering customized services and solutions that provide you with the best choices for your property. Thanks to our knowledge, we are able to provide a level of service that distinguishes us from our rivals.
We offer a variety of products such as Crimsafe security screens, security windows and doors, 3M Film, shutters, and more. Our consultants work with you to determine which products would be best suited for improving your property’s air flow, energy efficiency, and overall quality of life.
Feel Safe, Live Free: A Greater Focus on Enhanced Quality of Life
At Securelux, we aim to do more than just secure your property. Our focus on “Feel Safe, Live Free” means that we strive to provide solutions that not only protect your home or business, but also add to your quality of life. Through our clear and comprehensive consultation and installation processes, you can feel confident in choosing what’s best for your property and loved ones.
Servicing Brisbane, Gold Coast and Ipswich Areas with Quality and Personable Service
At Securelux, we strive to exceed your expectations by using our extensive knowledge of products, high-quality installation techniques, and friendly service. We cater to the Brisbane, Gold Coast and Ipswich areas, providing a top-notch experience that complements our top-of-the-line range of products
THE BEST TIPS TO SECURE YOUR HOME AGAINST INTRUDERS
Experienced a Break In?
Securelux is a leader in Crimsafe, Shutters, 3M Film and CCTV. We service Brisbane (up to Caboolture), Gold Coast (down to Burleigh) and Ipswich. We are a Queensland business with over 40 years of industry experience and we’ll give you a real deal when it comes to quality and service.
The 
difference
Client Testimonials
From Start to Finish Most Professional Company I have dealt with!
Overall experience with Securelux, was exceptional, from the first initial quote with Kerry, who explained what they would be doing, what it included. Office staff provided great communication with when installation would be done, then a follow up date to complete job. Kerry’s presentation was very professional and we came away knowing exactly what we were getting in the quote, and how installation etc would work. Installation day was hassle free…
Robyn, CarseldineI have already recommended your services!
Thank you to the Securelux team for an effortless and seamless installation of my Crimsafe Screens. Right from the start to the end your customer service and professionalism were top notch. I feel so much safer now and it took the pets less than a day to get use to using their new door so now they always have access to outside while keeping other pests out. Being able to have the screens installed from inside was…
EB, MeadowbrookThe greatest example of customer service
One of the best examples of customer service I have seen in a business. You should be very proud of your team, at a time when service levels are dropping your staff exceeded at every point. That is how they got my business. The sales guy was helpful in following up but not pushy, the guy who did the measure was passionate about the product and the office staff were incredibly accommodating. Even if I…
Denise, WynnumThe best service we have received in a long time
How prompt, efficient and professional you were. The service your organisation provided is the best service we have received from a company for a long time. I am thrilled with the result and all the work that went into it including the reception who took the time to call. Thanks.
Christine, Mount TamborineA very detailed consultation
Very happy with the consultant! He answered all my questions, showed me samples and went through the steps required to install the products.
Natalia, Southport
