The greatest example of customer service
One of the best examples of customer service I have seen in a business. You should be very proud of your team, at a time when service levels are dropping your staff exceeded at every point. That is how they got my business. The sales guy was helpful in following up but not pushy, the guy who did the measure was passionate about the product and the office staff were incredibly accommodating. Even if I paid a little more it was worth it for the service. Well done, you have a really great team.