From Start to Finish Most Professional Company I have dealt with!
Overall experience with Securelux, was exceptional, from the first initial quote with Kerry, who explained what they would be doing, what it included. Office staff provided great communication with when installation would be done, then a follow up date to complete job. Kerry’s presentation was very professional and we came away knowing exactly what we were getting in the quote, and how installation etc would work. Installation day was hassle free, very non intrusive, very clean and very professional. Would highly recommend Securelux to anyone. I have had a lot of renovations done in the past 2 years, and you guys from start to finish were the most professional I have dealt with.
~ Robyn from Carseldine 23rd May, 2017
I have already recommended your services!
Thank you to the Securelux team for an effortless and seamless installation of my Crimsafe Screens. Right from the start to the end your customer service and professionalism were top notch. I feel so much safer now and it took the pets less than a day to get use to using their new door so now they always have access to outside while keeping other pests out. Being able to have the screens installed from inside was the best option for me as having to organise access from the two units below would have caused all sorts of stress for me. The installation was completed so quickly and cleanly. All my family and friends comment on how great they look and I have already recommended you to them. Thank you again and I will definitely be a repeat customer if I need your services in the future.~ EB from Meadowbrook 23rd May, 2017
The best service we have received in a long time
How prompt, efficient and professional you were. The service your organisation provided is the best service we have received from a company for a long time. I am thrilled with the result and all the work that went into it including the reception who took the time to call. Thanks.
~ Christine from Mount Tamborine 28th Apr, 2017
The greatest example of customer service
One of the best examples of customer service I have seen in a business. You should be very proud of your team, at a time when service levels are dropping your staff exceeded at every point. That is how they got my business. The sales guy was helpful in following up but not pushy, the guy who did the measure was passionate about the product and the office staff were incredibly accommodating. Even if I paid a little more it was worth it for the service. Well done, you have a really great team.
~ Denise from Wynnum 28th Apr, 2017
A very detailed consultation
Very happy with the consultant! He answered all my questions, showed me samples and went through the steps required to install the products.~ Natalia from Southport 28th Apr, 2017
Professional, exceptional service with a competitive price!
We are so happy with our new doors/window coverings. Our whole experience with Securelux has been great. Starting with Michelle in the office, who is so pleasant & obliging & very capable & has gone over and above for us. Craig and yourself who explained the ins & outs of the products for our home & to Simon who installed our screens professionally, cleaned up after himself & treated our property with respect.
I have found Securelux to be a very professional & ethical company that I have already recommended to some friends. We will certainly use Securelux for any future window/door security screens.
Thank you for amazing service.
~ Sue J from Deception Bay 24th Mar, 2017
Nothing Compares To The Quality And Security!
Excellent product does cost a little more than other products but well worth it. Nothing compares to the quality and security.~ Ivan & Nicole G from Coomera 19th Dec, 2016
Easy, Prompt & Top Class!
The service from your Company (from go to whoa) has been wonderful! Thank you so much! Your costs were very fair. Your Customer service & product knowledge, excellent. The follow-up & installation service was friendly, easy, prompt & top class! The fact that you were able to fit my job in knowing that I was going away next week was a tremendous effort to accommodate our needs! Well done all-round Michelle. Great quality work. Highly recommended & will definitely use in the future!
~ Anthony from Eagleby 17th Oct, 2016
I am so happy!
I just want to let you know that I am so happy with the screen doors.~ Theresa from Carseldine 29th Sep, 2016
We are delighted!
The screens look great we are delighted with the colour that Kerry recommended. It is a great match for our unusual coloured framework.
Geoff your installer did a great job. We were so pleased to see him arrive to do our install because he did am amazing job at our last house.
Thank you again for your assistance~ Graham & Margaret from Hawthorne 30th Jun, 2016