From Start to Finish Most Professional Company I have dealt with!
Overall experience with Securelux, was exceptional, from the first initial quote with Kerry, who explained what they would be doing, what it included. Office staff provided great communication with when installation would be done, then a follow up date to complete job. Kerry’s presentation was very professional and we came away knowing exactly what we were getting in the quote, and how installation etc would work. Installation day was hassle free, very non intrusive, very…
I have already recommended your services!
Thank you to the Securelux team for an effortless and seamless installation of my Crimsafe Screens. Right from the start to the end your customer service and professionalism were top notch. I feel so much safer now and it took the pets less than a day to get use to using their new door so now they always have access to outside while keeping other pests out. Being able to have the screens installed from inside was…
The greatest example of customer service
One of the best examples of customer service I have seen in a business. You should be very proud of your team, at a time when service levels are dropping your staff exceeded at every point. That is how they got my business. The sales guy was helpful in following up but not pushy, the guy who did the measure was passionate about the product and the office staff were incredibly accommodating. Even if I…
The best service we have received in a long time
How prompt, efficient and professional you were. The service your organisation provided is the best service we have received from a company for a long time. I am thrilled with the result and all the work that went into it including the reception who took the time to call. Thanks.
Christine, Mount Tamborine
A very detailed consultation
Very happy with the consultant! He answered all my questions, showed me samples and went through the steps required to install the products.